Shipping policy
Shipping Policy – CozzyCub
Thank you for shopping with CozzyCub! Below you’ll find everything you need to know about our shipping process.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Times
Shipping times vary depending on your location:
4-8 business days
Please note that shipping times are estimates and may be affected by factors beyond our control, such as customs delays or carrier issues.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. Occasionally, we may offer free shipping promotions, which will be clearly indicated on our website.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this to monitor your shipment in real time.
Customs
CozyCub is not responsible for delays caused by customs.
Incorrect Addresses
Please ensure your shipping address is correct at checkout. CozyCub is not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately at our support email.
Lost or Delayed Packages
If your order is significantly delayed or appears lost, please contact us and we will do our best to assist you. While we work with reliable carriers, we cannot guarantee against shipping delays once the package has left our facility.
Contact Us
If you have any questions about your order or shipping, please reach out to us at:
Cozycub@gmail.com
Thank you for choosing CozyCub